As part of Literacy Pittsburgh’s Diversity, Equity, Inclusion, and Accessibility (DEIA) action plan, this fall tutors received their first Pulse Survey to complete. This survey aims to capture tutor satisfaction on a quarterly basis. We are pleased to share the results of our first survey.
Our volunteers typically feel supported by Literacy Pittsburgh. In fact, 86.5% of volunteers agree that their program coordinators help them to be successful and 88.8% of volunteers agree that they have all the resources they need to be successful. Almost half of our volunteers agreed that witnessing student progress was the most rewarding aspect of volunteering. Over a quarter of volunteers thought that the friendship and connection they built with students was most rewarding. Most encouragingly, over 80% of current volunteers agreed that they intend to be volunteering with Literacy Pittsburgh a year from now.
Our next tutor Pulse Survey will be sent in January. We look forward to using this tool to evaluate tutor satisfaction and identify ways we can better support our tutors and students.
Literacy Pittsburgh (formerly Greater Pittsburgh Literacy Council) helps create better lives through learning. Recognized as a national leader in adult and family literacy, Literacy Pittsburgh is the largest provider of adult basic education in Allegheny and Beaver Counties. Last year, Literacy Pittsburgh helped more than 4,000 individuals acquire the skills needed to reach their fullest potential in life and participate productively in their communities. Literacy Pittsburgh provides free, personalized instruction in workforce readiness, high school diploma test preparation, digital literacy, English language learning, math, reading, and family literacy through one-to-one and small class instruction. Founded in 1982, it serves local adults through numerous neighborhood locations and its Downtown Pittsburgh Learning Center.