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Employee Training

Employee Training Services program increases worker skills.

Effective communication in the workplace allows companies to thrive. Yet, communication remains a top concern for employers and employees alike. These challenges have real costs in employee turnover, reduced productivity, and customer dissatisfaction.

Literacy Pittsburgh's Employee Training Services can help your company overcome these challenges and boost its bottom line.

Companies that invest in comprehensive employee training enjoy a 24% higher profit margin, according to the American Society for Training and Development.

Our instructors will build a customized 12-hour training program to increase the skill level of your employees. Our educational offerings include Workplace English, Math Brush-up, Business Writing, and Cultural Competency. Employee Training Services courses are developed collaboratively, with employer and employee goals in mind. Instruction is delivered on-site in a small group setting. A report will be provided at the conclusion of the course with quantitative and qualitative results as well as recommendations for next steps. 

With nearly 40 years’ experience in adult education, Literacy Pittsburgh offers a proven approach that delivers results. We specialize in the fields of hospitality, healthcare, construction, environmental services, and light manufacturing.

Let our team create a customized employee training program to increase customer satisfaction, employee morale, workplace safety, collaboration, and results.

Employee Training Services: United Way of Southwestern PA
“We could not be more impressed with or thankful for the team at Literacy Pittsburgh. The staff jumped right in during a time of desperation—preparing the United Way’s 211 Helpline to schedule vaccine appointments for the most vulnerable in our community. They’ve worked tirelessly to meet fast and changing timelines, and produced excellent materials at every step of the way.”
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